Q: What exactly does website migration imply and what does it involve?
A: When your present web hosting provider can no longer fulfill the necessities of your site, or if you face frequent downtime, or if you have to wait for hours for the client service staff to reply to you, it may be a good idea to change your provider, i.e. to move all the files for your websites together with your databases from your current provider to your future provider. At DataTide.com, we know that this can be difficult & time–consuming. That is the reason why we will do all that for you at no cost!Our expert technical staff reps will migrate your website content from your current hosting provider to us. Our techs have got plenty of experience with website migration and can handle anything – from an average WordPress–driven weblog or Joomla™–based website, to an extremely complex, custom–made application.
Q: Web site migration sounds like lots of work. How long can it take?
A: There are many factors to take into account – the total amount of web files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Even so, we do try to carry out all website migrations within a 48–hour time frame. Smaller sites are migrated much faster – typically within 24 hours.
Q: Do you require anything from me before you start moving my site?
A: Yup. We will require the name of the web site that you would like us to move. We will also require a way to log into your present web hosting account so that we can get the files associated with your website.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous web hosting provider. When we have finished the migration, your website will be configured to work on our web hosting platform and we will alert you to preview it. If it is working correctly, all you will need to do is edit the name server records corresponding to your domain name. Your web site will be migrated to us without any downtime whatsoever.
Q: Will my current hosting provider need to provide any information/assistance?
A: No. We’ll never contact your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your website from any hosting provider or any Linux–based hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we can’t transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.