Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Guarantee

  • Our customer assistance staff is working 24x7 to attend to all of your current service questions. Each ticket you send out to us shall be responded to within up to sixty minutes. If your case calls for the assistance of one of our administrators, we will forward the ticket to the person on shift and will let you know that the problem is under control.

  • Top quality support service
  • Expert Client Help And Support Service

  • We are on–line for you 24x7 to offer you information and client support and also to aid you with any trouble that you may have when organizing your virtual server. We will aid you with all pre–configured software, like your OS, server administration panel (in accordance with the VPS type) and the Online Control Panel made 100% by our developers.

  • Intuitive help center
  • An Educational Help Section

  • In the Online Control Panel that is available free–of–charge along with your virtual server, you can discover a practical Help section, which includes all you need to be informed on when managing your sites and programs. We have included a wide array of how to reports and video guides that present the fundamental website managing responsibilities in an easy to comprehend manner.