Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Online Control Panel you’ll find an in–depth Help section featuring a variety of articles and frequently asked questions. They are compiled by our support team of skillful techs. Simply type in your question and our clever platform will return the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you’d rather see how an action is done or how a problem is settled, instead of just reading about it, then check out our collection of how–to video tutorials. They address various different issues and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a one–hour ticket response guarantee. Our qualified techs will be available 24/7 to reply to your enquiries and to solve any problem that you could face. Just submit a tech support request from the Help Center and we will respond quicker than you can say Jack Robinson.