A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware and heavily modified software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on our physical machines to guarantee optimal security and dependability. We have installed a number of anti–DDoS appliances together with very powerful firewalls to make sure our internal network is impenetrable and secure.
All cloud website hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to provide a quality hosting service, you can rarely count on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure the best possible connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you pick: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done just about everything to minimize all potential risks with our cloud hosting plans and even though we provide exceptional customer support, there are instances when the client is just not pleased with what we have to offer. Or he has to switch to a more robust hosting service, such as a VPS server or a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not pleased, you will get your money back.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you’re aware of how frustrating this can be, even more so if your web site is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they’ll answer you in under 60 minutes. And the best part is that their average response time is below twenty minutes!