Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
When you get your own server, you will have more independence as to what you can install and run when compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, hence you aren't able to install server-side software. While this is not a predicament for the majority of script-driven programs, there are several which have specific requirements and need specific software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical experience, you'll not have any issues to run the server, but if you do not, you may simply not have the competencies to handle everything and use the script applications which you want. If that's the case, you could use our Installation & Troubleshooting upgrade, and so our system admins can arrange everything for you and aid you with any problems that you might come across.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired for any one of the VPS server
plans regardless of the OS and CP that you've picked or the task that you need to be performed as our administrators will help you with everything related to the software on the hosting server. This includes, but isn't limited to, setting up third-party software, setting up server options, troubleshooting scripts when they don't work adequately, and so on. The upgrade features 60 minutes of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed in the VPS billing CP. You may use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which provides thirty minutes of custom work on your server. In this way, you'll be able to work on your Internet sites without worrying that you won't be able to use some program or losing time on technological issues.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers
and if you add it, our skilled admins shall be able to assist you with everything on your machine. Including setting up any third-party software that you may want to use on the web server and troubleshooting any script which performs poorly or doesn't run at all. Our upgrade includes 1 hour of work and in the event that a certain task isn't very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing Control Panel and use them when you require assistance again. The Installation & Troubleshooting upgrade could be acquired at any time, so if you require something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the server billing area. Half an hour of custom work are supplied with our Managed Services pack as well, but in case you need additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best feasible way.