Many users who begin using their first hosting account, or change companies, frequently have inquiries in regards to how certain tasks are executed or bump into complications when setting up various things such as e-mails, website settings, and so on. That is the reason why, some hosting companies have prepared documentation with popular questions and issues so as to help their clients obtain info swiftly and easily. Consequently, the client service team members can spend more time on actual issues that given clients may be encountering, since the solution for the smaller things will be available online and clients will be able to cope with them without having to get in touch with the client support team. Having in-depth documentation is vital, particularly for new customers without any previous experience whatsoever, as the hosting service entails a multitude of features and many individuals can get confused about what to do. A good knowledge base can both help you do the operations that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Cloud Website Hosting

If you buy a cloud website hosting plan through us, you’ll be provided with access to our detailed online help documentation where you will see information on de facto everything connected to our web hosting plans. The topics vary from how to create an email account on your mobile device, to how to accomplish different things using an .htaccess config file. The articles themselves are written in a simple-to-understand way and offer exhaustive manuals on how to complete a specific operation in your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns Internet apps on your computer. The full list of articles will be available in the Help section of the Control Panel, but the ones that are related to a particular Control Panel section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you will be able to become aware of de facto everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include in-depth online help documentation where you will see info on all the features that our custom Hepsia hosting Control Panel comes with, in addition to solutions to various questions and challenges that you may bump into. All installation manuals feature detailed descriptions, which suggests that you won’t need to worry about missing something if you are aiming to export a MySQL database, for example. The troubleshooting articles encompass a number of tenable causes of given issues and the solution for each and every one of them, so if you’re unable to send email messages even though you have the right SMTP settings, for example, you can swiftly discover what the reason for this may be and recover the problem with a couple of mouse clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find related articles in each of its sections. In case you’d rather examine all help articles, you can use the Help menu, which is located in the top right-hand corner of the Control Panel.